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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 295,956 ratings
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Problems in the last 24 hours in City of Lake Dallas, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in City of Lake Dallas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near City of Lake Dallas, Denton County, Texas
The most recent Spectrum outage reports came from the following cities:Coppell, Roanoke, Denton, Flower Mound, Frisco, The Colony, Lewisville, Argyle, Addison, Little Elm and Lake Dallas.
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| City | Problem Type | Report Time |
|---|---|---|
 Coppell | ||
| Roanoke | Internet | |
| Denton | Internet | |
| Flower Mound | Total Blackout | |
| Denton | Total Blackout | |
| Frisco | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near City of Lake Dallas, Texas
Latest outage, problems and issue reports in City of Lake Dallas and nearby locations:
- Kenneth Henseler (@justadakaje) reported fromCorinth, Texas
@Griffin602 @Ask_Spectrum Apparently there IS a local issue. It’s not a matter of IF but WHEN your network gear fails. 🤓
- Nathaniel Tamulewicz (@4everBriannes) reported fromLewisville, Texas
@GetSpectrum So.....here we are 12 hours later and STILL little to no internet service. From this point on we will be deducting 50 dollars from our bill for each hour that our internet is below high speed or out altogether. If we eventually reach $0, then we will NOT pay our bill
- Aaron Smith (@awsmith99) reported fromFlower Mound, Texas
@Ask_Spectrum Also experienced an Internet outage. This is becoming a monthly pattern with your service. (Appears to be back now so disruption time was minor, but this happens too often.)
- Dave Quinn (@DaveQuinn247) reported fromFrisco, Texas
@Ask_Spectrum please tell me why I can’t live stream ABC on my roku device. I was told by @ABCNetwork Support you don’t allow it in my area. Which happens to be one the largest metro areas in the country.
- Lizz Gutierrez (@Lizz_Gutierrez) reported fromDenton, Texas
@Ask_Spectrum okay since no one is responding to my DMs or the spectrum website. I already gave you my account number and all info in a DM so don’t ask, just get the internet back up. After 48 hours it’s down again
- Jephph (@RoyleBuffDaddy) reported fromThe Colony, Texas
@Nelstar15 @GetSpectrum I had similar issues with Spectrum when I first signed up. It took 5 visits to get all the issues sorted, which could have and should have been done from the start. Cable looped in attic, old cracked cable, bad connections. Ran new line, fixed.
- Madison Yarbrough (@madisonyarbs) reported fromDenton, Texas
I feel like internet and tv providers should prorate their services and discount the total time the services are down during the billing period from your monthly total... @GetSpectrum @verizonfios 🤔
- Christian Perez (Tech HD) (@Tech_HD1) reported fromFrisco, Texas
Couldn't Stream tonight😥😥 Internet down because @GetSpectrum doing a Maintenance Check. Hopefully tomorrow👍
- Julio Rivera (@pvtp25) reported fromLewisville, Texas
@Ask_Spectrum Any updates on the outage (Lewisville, TX)
- CJ (@CjNumbaNinee) reported fromFrisco, Texas
@GetSpectrum hi I just want to know why I pay $200 a month for sh*t internet
- Ryan Mayo (@lorismayo) reported fromLewisville, Texas
@GetSpectrum I need y’all to get your ish together bc I’m not paying weekly @ Budget Suites of America for staring at a tv that say unable to connect to network. #wifiproblems
- Dave Quinn (@DaveQuinn247) reported fromFrisco, Texas
@Ask_Spectrum please help, I changed to your equipment and now I can’t get service. All I got was “sorry, know issue try again later.” #customerservicefail
- Nathaniel Tamulewicz (@4everBriannes) reported fromLewisville, Texas
@Ask_Spectrum Once again, Spectrum proves to be a joke of a service provider. As of right now, I hereby declare that we will NOT be paying our bill for the next 3 months if services are not restored within the next hour! Come on people, join me if your cable and internet is out!
- Ethan ◢ ◤ (@ethex01) reported fromDenton, Texas
@Ask_Spectrum Could use some help! Please check DMs😊
- Adam Boedeker (@aboedeker) reported fromCorinth, Texas
Perfect timing for a widespread internet outage, @GetSpectrum. Thanks!
- Skylar ♡ (@SkylarSummmer) reported fromDenton, Texas
God @GetSpectrum just shut off are WiFi for a update with NO warning and I’m now I have to reset up all my devices at 2 in the god damn morning
- Nathaniel Tamulewicz (@4everBriannes) reported fromLewisville, Texas
@Ask_Spectrum No internet once again. No doubt Spectrum is to blame. And btw Spectrum, DM'ing me won't get me to give you my account details so don't even bother.. You'd probably **** up my account as well
- Chanel Something (@CHANELS0METHING) reported fromDenton, Texas
@Ask_Spectrum I have deadlines to meet and your customer service is looping over the phone. 🙄 #SPECTRUMOUTAGE
- S Cote (@SCote13) reported fromFlower Mound, Texas
@NBCDFW how do you get in touch with TWC. Wife is a contract nurse let go months ago. Trying to get unemployment and can’t get any help.
- Nathaniel Tamulewicz (@4everBriannes) reported fromLewisville, Texas
@GetSpectrum Wow....just wow. It's clear to me now that Spectrum totally ignores their LOYAL customers and treats them like crap with below average service. Typical for a greedy corporation run by greedy thugs and goons #GetVerizon #DitchSpectrum
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- AC5230 (@AC_5230) reported
@weatherchannel @NWS The people in charge of TWC are disgusting money hogs, no ****, it's a ******* CORPORATION, but hell at least @WeatherNation ******* does coverage! Easily, you should not be the leading commercial weather information source in this country, but you are. Sad.
- AJ Nasty (@zul1732) reported
@oldrustyeagle1 @WeatherNation @weatherchannel Weather channel has never done late night/wknd coverage of local weather events, only for things like land-falling hurricanes & historic regional tornado outbreaks. Local news/social media are better suited for this, TWC would probably just air local affiliate coverage anyway.
- im in pain szn (@PrimeLankinen) reported
@weathernerd6 Tbh I think 2015 was the last peak year of TWC then after 2016 it went to ****
- Kevin D. Grüssing (pronounced Grew-Sing) (@KevDGrussing) reported
I’m happy I’m not alone in my disgust in how far The Weather Channel’s fallen under the Private Equity/NBC & Byron Allen administrations.We know how important TWC is & I believe the Meteorologists do too.It’s the ppl upstairs that have been and continue to be the problem….
- WeatherPenguin (@penguin_weather) reported
So why does #twc even exist anymore. Tor emergency in #Tupelo and it doesn’t cover it. No on TV, not on website. Truly doesn’t give a flying F about emergency weather circ*mstances in our communities IMO.All non-routine had been crap for at least the last 5 years.....
- labue wilfred (@labue_wilfred) reported
Spectrum is there an outage in Richardson? Zip code: 75081 @Ask_Spectrum
- TypsyGypsyDance (@TypsyGypsyDance) reported
@TORNADOOFDOOM1 @weatherchannel That's a shame. This is the whole reason why people watch shows like TWC. Nobody really needs to be told it's going to be sunny, but they sure as hell need to be told when a tornado is bearing down on them.
- Kevin D. Grüssing (pronounced Grew-Sing) (@KevDGrussing) reported
I can’t watch TWC during their regular business hours b/c you’re bombarded with commercials for their “Entertainment” via normal Ads, full blocks during live hours, & then plastered over the Intellicast 2s with the same damn production music they’ve had for almost a decade now.
- Paolo (@Forzausa) reported
@justin_wx_ i used to knock the weather nation as TWC poor 2nd cousin,, but they do the job! and keep u up to date
- DirtJerz (@NuJerooz) reported
@Ask_Spectrum another outage?
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