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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 295,956 ratings
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Problems in the last 24 hours in Addison, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Addison and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Addison, Dallas County, Texas
The most recent Spectrum outage reports came from the following cities:Dallas, Irving, Coppell, Plano, Garland, Carrollton, The Colony, Allen, Lewisville, Richardson, Addison and Lake Dallas.
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| City | Problem Type | Report Time |
|---|---|---|
 Dallas | Wi-fi | |
| Dallas | Internet | |
| Dallas | Internet | |
| Dallas | Internet | |
| Dallas | Phone | |
| Irving | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Addison, Texas
Latest outage, problems and issue reports in Addison and nearby locations:
- Lilith Ví Luna (@lilith_vi_luna) reported fromThe Colony, Texas
It's been almost 5 hours now since my @GetSpectrum internet has been down & now it's "unknown" how long it will be down. This is totally infuriating! I work from home! This is messing with my hours! I feel like I should be paid back for these missed hours of work by Spectrum!
- Florida DayDay STAY AWAY FROM ME (@RashardXTaylor) reported fromDallas, Texas
@Ask_Spectrum Every week it’s some type of outage this is absurd
- Omar Jimenez (@ojtheprep) reported fromDallas, Texas
@Ask_Spectrum Of course I always tune to my @SpectrumNews1TX station or my stations when the weather goes bad. Thanks for the reply.
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Started really keeping tabs on how many times my @Ask_Spectrum internet goes down. Should've done it sooner. 14 times in 4 days. 7 times just today. 6 over the last 2 hours. 3 within the past 30 minutes. Why am I paying for crap? #SpectrumInternet
- Alison Bethel (@bethelmckenzie) reported fromDallas, Texas
TWO @GetSpectrum cable customer service agents tell me it is not uncommon for agents to lie to potential customers about what they will get with their new service in order to close a deal! (Gasp) Shame on you, #Spectrum. Unbelievable. I may have to jump to @ATT !
- Matthew Solomon (@DrummaBoi07) reported fromGarland, Texas
@Ask_Spectrum is there an outage near 75043? I can’t get any internet access through WiFi
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Anyone have recommendations for cable & home internet in the DFW area? Been having nothing but issues with @Ask_Spectrum for the past year. Wifi going down 12x a day. Remotes de-syncing to the tv randomly. And the outrageous bill!
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
@Ask_Spectrum I've messaged you guys over and over for weeks now. This is ridiculous. My mom can't work from home. I can't game/watch any streaming services, and am wasting money because I can't get a reliable signal.
- Lilith Ví Luna (@lilith_vi_luna) reported fromThe Colony, Texas
@Ask_Spectrum internet outage until 3pm is unacceptable when I work from home!
- lomein (@laurenn_brett) reported fromDallas, Texas
@GetSpectrum I’ve been waiting 40 minutes to do something that would probs take 2 mins if you’d let people cancel their services online but ya that’d be too easy. 🙃
- Florida DayDay STAY AWAY FROM ME (@RashardXTaylor) reported fromDallas, Texas
@GetSpectrum has the worst wifi connection ever
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Been off my games for weeks bc of internet issues. Got back on tonight, @Ask_Spectrum goes down twice within the first half hour. You guys need to compensate the 80 bucks I spent on a game I can't play thanks to your internet.
- Melia (@meliatx) reported fromPlano, Texas
@Ask_Spectrum is there an outage at 75025?
- Manuel Garcia ⛏ (@MBGarcia4000) reported fromIrving, Texas
Another @Ask_Spectrum @GetSpectrum outageSpectrum's answer is to send out yet another tech to take an hour to make it work for a day or two.
- Gary Clay (@Gary_Clay) reported fromDallas, Texas
Being in the phone with @GetSpectrum for over 2 hours trying to fix something that should have never happened to begging with, only to be transferred for the 5th time to some tired *** ***** who still can’t correct YOUR mistake.
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Hey @Ask_Spectrum you have my information from the other 45 times I've sent it to you about your sorry wifi. It's cutout 6 times in the past half hour. We can't use our streaming services or play games online. And it's been a problem for months. Do better.
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Another night of up and down #SpectrumInternet so far I'm on my 3rd reset in 30 minutes. So over it. @Ask_Spectrum you have all my information already, so quit asking. Just fix it already!
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Another night dealing with @Ask_Spectrum internet being down. I've had to reset the modem and router every 10 minutes for the past 3 hours. This is ridiculous.
- George Davis (@georgedavis003) reported fromDallas, Texas
I hoped that I would avoid the classic @Ask_Spectrum midnight maintenance outages upon moving to Dallas, but of course, the internet provider in my apartment is Spectrum. In the words of @NjTank99, the nightmare never ends
- Christine Stoner (@skatinggnome) reported fromPlano, Texas
@GetSpectrum No service and no estimated time frame how are people supposed to decide what to do about their jobs? How about a time frame for a time frame?
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- AC5230 (@AC_5230) reported
@weatherchannel @NWS The people in charge of TWC are disgusting money hogs, no ****, it's a ******* CORPORATION, but hell at least @WeatherNation ******* does coverage! Easily, you should not be the leading commercial weather information source in this country, but you are. Sad.
- AJ Nasty (@zul1732) reported
@oldrustyeagle1 @WeatherNation @weatherchannel Weather channel has never done late night/wknd coverage of local weather events, only for things like land-falling hurricanes & historic regional tornado outbreaks. Local news/social media are better suited for this, TWC would probably just air local affiliate coverage anyway.
- im in pain szn (@PrimeLankinen) reported
@weathernerd6 Tbh I think 2015 was the last peak year of TWC then after 2016 it went to ****
- Kevin D. Grüssing (pronounced Grew-Sing) (@KevDGrussing) reported
I’m happy I’m not alone in my disgust in how far The Weather Channel’s fallen under the Private Equity/NBC & Byron Allen administrations.We know how important TWC is & I believe the Meteorologists do too.It’s the ppl upstairs that have been and continue to be the problem….
- WeatherPenguin (@penguin_weather) reported
So why does #twc even exist anymore. Tor emergency in #Tupelo and it doesn’t cover it. No on TV, not on website. Truly doesn’t give a flying F about emergency weather circ*mstances in our communities IMO.All non-routine had been crap for at least the last 5 years.....
- labue wilfred (@labue_wilfred) reported
Spectrum is there an outage in Richardson? Zip code: 75081 @Ask_Spectrum
- TypsyGypsyDance (@TypsyGypsyDance) reported
@TORNADOOFDOOM1 @weatherchannel That's a shame. This is the whole reason why people watch shows like TWC. Nobody really needs to be told it's going to be sunny, but they sure as hell need to be told when a tornado is bearing down on them.
- Kevin D. Grüssing (pronounced Grew-Sing) (@KevDGrussing) reported
I can’t watch TWC during their regular business hours b/c you’re bombarded with commercials for their “Entertainment” via normal Ads, full blocks during live hours, & then plastered over the Intellicast 2s with the same damn production music they’ve had for almost a decade now.
- Paolo (@Forzausa) reported
@justin_wx_ i used to knock the weather nation as TWC poor 2nd cousin,, but they do the job! and keep u up to date
- DirtJerz (@NuJerooz) reported
@Ask_Spectrum another outage?
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