Mclaren Lapeer Region - a Hospital in Lapeer MI (2024)

Patients who reported that they "Always" received bathroom help as soon as they wanted

Provider

55%

State

68%

Nation

67%

Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted

Provider

13%

State

9%

Nation

10%

Patients who reported that they "Usually" received bathroom help as soon as they wanted

Provider

32%

State

23%

Nation

23%

Patients who reported that they "Always" received help after using the call button as soon as they wanted

Provider

53%

State

67%

Nation

65%

Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted

Provider

14%

State

8%

Nation

9%

Patients who reported that they "Usually" received help after using the call button as soon as they wanted

Provider

33%

State

25%

Nation

26%

Patients who reported that their room and bathroom were "Always" clean

Provider

58%

State

70%

Nation

73%

Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Provider

17%

State

11%

Nation

9%

Patients who reported that their room and bathroom were "Usually" clean

Provider

25%

State

19%

Nation

18%

Patients who reported that their nurses "Always" communicated well

Provider

73%

State

80%

Nation

80%

Patients who reported that their nurses "Sometimes" or "Never" communicated well

Provider

6%

State

4%

Nation

4%

Patients who reported that their nurses "Usually" communicated well

Provider

21%

State

16%

Nation

16%

Patients who reported that their doctors "Always" communicated well

Provider

66%

State

79%

Nation

80%

Patients who reported that their doctors "Sometimes" or "Never" communicated well

Provider

9%

State

5%

Nation

5%

Patients who reported that their doctors "Usually" communicated well

Provider

25%

State

16%

Nation

15%

Patients who reported that they "Always" received help as soon as they wanted

Provider

54%

State

68%

Nation

66%

Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted

Provider

14%

State

8%

Nation

10%

Patients who reported that they "Usually" received help as soon as they wanted

Provider

32%

State

24%

Nation

24%

Patients who reported that their pain was "Always" well controlled

Provider

N/A

State

72%

Nation

71%

Patients who reported that their pain was "Sometimes" or "Never" well controlled

Provider

N/A

State

6%

Nation

7%

Patients who reported that their pain was "Usually" well controlled

Provider

N/A

State

22%

Nation

22%

Patients who reported that staff "Always" explained about medicines before giving it to them

Provider

52%

State

61%

Nation

62%

Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Provider

24%

State

19%

Nation

20%

Patients who reported that staff "Usually" explained about medicines before giving it to them

Provider

24%

State

20%

Nation

18%

Patients who reported that NO, they were not given information about what to do during their recovery at home

Provider

18%

State

12%

Nation

14%

Patients who reported that YES, they were given information about what to do during their recovery at home

Provider

82%

State

88%

Nation

86%

Patients who "Agree" they understood their care when they left the hospital

Provider

53%

State

44%

Nation

42%

Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital

Provider

9%

State

5%

Nation

6%

Patients who "Strongly Agree" they understood their care when they left the hospital

Provider

38%

State

51%

Nation

52%

Patients who "Agree" that they understood the purposes of their medications when leaving the hospital

Provider

46%

State

37%

Nation

36%

Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital

Provider

10%

State

5%

Nation

5%

Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital

Provider

44%

State

58%

Nation

59%

Patients who "Agree" that the staff took my preferences into account when determining my health care needs

Provider

57%

State

48%

Nation

47%

Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs

Provider

11%

State

7%

Nation

7%

Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs

Provider

32%

State

45%

Nation

46%

Patients who "Agree" that they understood their responsiblities in managing their health

Provider

53%

State

44%

Nation

44%

Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health

Provider

8%

State

5%

Nation

5%

Patients who "Strongly Agree" that they understood their responsiblities in managing their health

Provider

39%

State

51%

Nation

51%

Patients who reported that NO, they did not discuss whether they would need help after discharge

Provider

22%

State

14%

Nation

15%

Patients who reported that YES, they did discuss whether they would need help after discharge

Provider

78%

State

86%

Nation

85%

Patients who reported that their doctors "Always" explained things in a way they could understand

Provider

60%

State

74%

Nation

75%

Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Provider

11%

State

6%

Nation

6%

Patients who reported that their doctors "Usually" explained things in a way they could understand

Provider

29%

State

20%

Nation

19%

Patients who reported that their doctors "Always" listened carefully to them

Provider

64%

State

77%

Nation

78%

Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Provider

9%

State

5%

Nation

6%

Patients who reported that their doctors "Usually" listened carefully to them

Provider

27%

State

18%

Nation

16%

Patients who reported that their doctors "Always" treated them with courtesy and respect

Provider

74%

State

85%

Nation

86%

Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Provider

6%

State

3%

Nation

4%

Patients who reported that their doctors "Usually" treated them with courtesy and respect

Provider

20%

State

12%

Nation

10%

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Provider

16%

State

8%

Nation

8%

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

Provider

31%

State

21%

Nation

20%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Provider

53%

State

71%

Nation

72%

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for

Provider

68%

State

76%

Nation

75%

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Provider

10%

State

8%

Nation

9%

Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.

Provider

22%

State

16%

Nation

16%

Patients who reported that their nurses "Always" explained things in a way they could understand

Provider

69%

State

76%

Nation

75%

Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Provider

8%

State

5%

Nation

6%

Patients who reported that their nurses "Usually" explained things in a way they could understand

Provider

23%

State

19%

Nation

19%

Patients who reported that their nurses "Always" listened carefully to them

Provider

68%

State

78%

Nation

77%

Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Provider

7%

State

4%

Nation

5%

Patients who reported that their nurses "Usually" listened carefully to them

Provider

25%

State

18%

Nation

18%

Patients who reported that their nurses "Always" treated them with courtesy and respect

Provider

82%

State

87%

Nation

86%

Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Provider

4%

State

3%

Nation

3%

Patients who reported that their nurses "Usually" treated them with courtesy and respect

Provider

14%

State

10%

Nation

11%

Patients who reported that the area around their room was "Always" quiet at night

Provider

39%

State

59%

Nation

62%

Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Provider

23%

State

10%

Nation

9%

Patients who reported that the area around their room was "Usually" quiet at night

Provider

38%

State

31%

Nation

29%

Patients who reported NO, they would probably not or definitely not recommend the hospital

Provider

14%

State

6%

Nation

6%

Patients who reported YES, they would definitely recommend the hospital

Provider

47%

State

68%

Nation

70%

Patients who reported YES, they would probably recommend the hospital

Provider

39%

State

26%

Nation

24%

Patients who reported that when receiving new medication the staff "Always" discussed possible side effects

Provider

36%

State

46%

Nation

48%

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Provider

37%

State

30%

Nation

30%

Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects

Provider

27%

State

24%

Nation

22%

Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

Provider

14%

State

11%

Nation

13%

Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge

Provider

86%

State

89%

Nation

87%

N/A Data not available.

Mclaren Lapeer Region - a Hospital in Lapeer MI (2024)

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