Home Internet Overheating | T-Mobile Community (2024)

FAQs

Why is my internet overheating? ›

Insufficient cooling, being put in confined spaces, excessive dust, and running at high capacity for a long time are some common causes of an overheating router.

What is the downside of T-Mobile Internet? T-Mobile speeds only go up to 245 Mbps and you may experience the internet slowing down temporarily depending on network congestion.

Wind: Strong gusts of wind can cause your T-Mobile gateway to sway, potentially interrupting the signal if the antenna isn't pointed directly at the cell tower. Extreme Heat: While less common, excessive heat can interfere with the electronics in your gateway, leading to connection issues.

Position the internet device to avoid overheating

Do not place the gateway in enclosed areas (such as cabinets or drawers) where the cooling vents are blocked or the flow of air through the ventilation openings is impeded. Do not place the gateway near other heat emitting sources such as: Heat vents. Direct sunlight.

Place the modem in an elevated location in an open area (not in any closets or cabinets.) Keep the modem in a climate-controlled room. Make sure the modem is not too close to any heaters. Circulate the air around the modem with the fan and periodically clean/remove dust buildup on the outside ventilation of the modem.

Slow Internet: On your T-Mobile account, check that you haven't used all of your high-speed data bucket. Refer to Data speeds for more information. If you used 50 GB of data this bill cycle, you're subject to lower network prioritization during times of local congestion.

On average, 5G home internet providers typically offer download speeds of 40 – 300 Mbps and upload speeds of 10 – 50 Mbps. These speeds are subject to location and availability.

Additionally, snow or ice accumulation on the satellite dish could impact service. Internet signals from T-Mobile Home Internet have a shorter distance to travel and are far less susceptible to service disruptions during bouts of bad weather.

According to the Nokia gateway manual, up to 64 clients (devices) per SSID, and there are 12 SSIDs, for a total of 768 devices.

T-Mobile 5G Home Internet and Home Internet Plus customers receive consistent speeds of at least 25 Mbps and see typical download speeds between 72 – 245 Mbps, which is great speed for streaming video, surfing the web, working from home and most types of online gaming.

Is T-Mobile home internet good for rural areas? ›

Rural coverage and value with no trade-offs.

T-Mobile covers towns like yours and 99% of people in America. We deliver fast, affordable rural internet service and rural phone service on our amazing network—because no one should miss out on our best network yet.

How It Affects Internet. The main concern with high temperatures is overheating equipment, such as routers and modems. Overheating can cause intermittent connectivity issues or total hardware failure. In regions with intense direct sunlight, solar radiation interferes with satellite signals, causing service disruptions ...

One of the primary reasons routers overheat is inadequate ventilation. Routers generate heat during operation, and if they are placed in confined spaces or obstructed by objects, the heat dissipates poorly. As a result, the internal temperature of the router increases, leading to overheating.

Overheating can cause intermittent connectivity issues or total hardware failure. In regions with intense direct sunlight, solar radiation interferes with satellite signals, causing service disruptions. During heat waves, many people stay indoors and use the internet more frequently.

An overheated router may cause intermittent and unstable Wi-Fi connections. This means that even when connected, the signal might fluctuate, leading to inconsistency in internet performance.

A busy router should feel somewhat warm—especially the more expensive ones with faster processors—but it shouldn't be hot enough to fry an egg.